At UMBC, our people are our greatest strength. The Talent, Learning & Organizational Development (TLOD) team, within Human Resources & Strategic Talent Management, serves as a dedicated partner to departments and leaders across campus. We specialize in designing customized solutions that bridge the gap between where your team is today and where you want to be tomorrow.
Our approach is rooted in 50/50 collaborative partnership. We aren’t just “experts with answers” – we are facilitators of your team’s collective wisdom, helping you build the capacity to thrive in a changing higher education landscape.
Our Philosophy: We believe everyone has a role in shaping culture. Our role is to engage your wisdom, build your capacity, and create the conditions for insight to emerge.
Contact TLOD to Schedule a Consultation
Our Core Services
We offer a comprehensive suite of consulting and development services designed to strengthen teams, align strategy, and cultivate a thriving campus culture.
- Process Consulting & Assessment: Uncovering root causes through data collection (surveys/interviews) and co-creating strategies for lasting organizational change.
- Customized Team Development: Tailored retreats, facilitation, and coaching that deepen trust, enhance communication, and accelerate growth.
- Leading Through Change: Evidence-based frameworks (including FranklinCovey) to help teams navigate transitions with confidence, compassion, and clarity.
- Strategic Planning & Alignment: Co-creating “living” plans, mission/vision statements, and team norms that turn shared values into collective action.
- Process & Procedure Design: Translating institutional knowledge into usable tools, SOPs, and onboarding resources to streamline operations.
Why Partner With Us?
Our work is grounded in Peter Block’s Flawless Consulting model – meaning our solutions aren’t prescriptive; they emerge from within your own system. By partnering with TLOD, you can expect:
- Increased Engagement: Greater ownership of goals across all levels of your department.
- Data-Informed Decisions: Insights surfaced through professional diagnosis and “sense-making” sessions.
- Resilience: A common language for navigating uncertainty and organizational shifts.
- Sustainable Excellence: Practical tools and frameworks that allow your team to maintain progress long after our engagement ends.
Ready to Start the Conversation?
Whether you are looking to facilitate a high-stakes retreat, document critical workflows, or support your team through a major transition, we are here to help.